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You know ERC as a leader in sales and distribution of POS & Wireless Systems. But did you know that ERC provides various options of in-house and on-site support and service plans to keep your POS equipment running at its full potential?
ERC offers a variety of Support Plans, which offer technical phone support to service your system. ERC’s Help Desk is available 24 hours a day, 7 days a week. Our skilled technicians are available to assist you in restoring your system to full operating capacity. This includes major and minor programming changes, software upgrades, and supporting back office software purchased from ERC. We also support any ERC provided CCTV or Speed of Service peripherals.
ERC not only supports your equipment, we also act as a National Service Outlet for your POS equipment. ERC’s National Service Network allows us to dispatch a qualified technician to your location. Our Network is continually expanding and allows us to quickly respond to your needs.
Additionally, ERC offers customizes solutions for your business. Our in-house concept design and manufacturing abilities allow us to continually develop items to assist you in the day-to-day operation of your business. ERC provides items such as a Speed of Service Timer, Stainless Steel Bump Bars, Software designed to track Customer loyalty programs, Custom Cabling and Promotional Announcers to name a few.
ERC was founded on the sale of small parts necessary to maintain and operate various POS systems. We continue to stock 5000+ parts in our inventory to assist you in ensuring your POS, Wireless, Order Confirmation and other systems are running smoothly. We are confident that our knowledgeable staff and same day shipping policy will meet all your parts needs.
