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ERC's Drive-thru Performance Timer
Keeps careful track of your Drive-thru employee’s performance through the generation of a series of reports. The data in these reports provide all of the information needed to enhance and refine your drive-thru operation. The fully programmable Drive-thru Performance Timer promotes the employee's customer awareness by displaying the parameters you choose for employee incentive. Employees are thereby given the initiative to deliver prompt and courteous service. Elapsed “time in line” and “number of cars in queue” and many other essential drive-thru variables are instantly available. This data can be sorted by day, daypart, day or monthly average to provide your own system of performance benchmarks. Order The Drive-thru Performance Timer today....because when customers are waiting...every second counts!

   
Features:
  • Full Color Graphic Display - GREEN indicates that car is within preferred service time. YELLOW indicates car has exceeded preferred service time but is not at a critical point. ORANGE indicates car has exceeded preferred service time is quickly approaching the critical point. RED indicates that car has greatly exceeded preferred service time...screen displays "What's Up?”Vehicle Tracking - 2 to 4 loops.
  • Audio Tracking - Monitors greet time.
  • System Tracking - Utilizes existing PC for our driver/processor - Total cars in queue - Every car is date and time stamped according to PRE-ORDER, ORDER TIME, WAIT TIME, PAY TIME, PICKUP and TOTAL SERVICE TIME - Flags possible drive-offs - Flags potential tampering signals.
  • User-specified Dayparts - Up to 6 dayparts each having 3 goals for Order, Pay, Pickup and Total Line Time.
  • Report Formats - Prints Dayparts HOURLY / EVERY 30 MINUTES / EVERY 15 MINUTES/INDIVIDUAL CAR.
  • All Hardware Included - Product shipped with all Data Collection Box, Remote Display, Timer Software and all Data Cables to insure fast and easy installation.
  • Reports - User-friendly 32 bit software interface: Operates under WINDOWS 98, ME, NT, 2000 and XP- Can be customized to meet specific needs - Display on-screen or print format (no odd-sized paper required) - Prints in convenient readable format. Data stored in .MDB format, exportable to any common database format or Excel spreadsheet.

Specifications

  • Memory Requirements: 16 Mb Windows® 9x; 24 Mb NT 4.0
  • Dimensions: 20" x 4.25" x 2”
  • 4-Color LED Indicator Lights
  • UL - Listed Power Adapter
Click here view the ERC Drive-thru Performance Timer in Acrobat Reader. Right click on the link to save the brochure onto your hard drive.
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