Fast Track 2+2 Timing Systems
are state of the art timing and recording systems that monitor the speed of customer service in the drive-thru line of quick service restaurants (QSRs).

For each car in the line, the system measures, stores, and displays event times as follows: greet delay at the menu board, total time at the menu board, time at the pay window, time at the pickup window, and overall time from arrival at the menu board to departure from the pickup window. The pay and pickup windows may be combined, and there can be two drive-thru lanes per system. The animated diagram below illustrates the operation.

The system further summarizes the collected data, grades performance against predefined targets, and makes summary reports available for display, printout, and downloading. Reports and a detailed event log can also be downloaded to a computer using optional download software.

The presence of each car is automatically and reliably detected by an underground detector loop in the driveway in front of each menu board and service window. This, plus electronic interfacing to the restaurant's existing intercom and wireless headset systems, guarantees accuracy by removing the human element from the timing process.

A Fast Track 2+2 Timing System pays for itself quickly by improving the level of service to drive-thru customers, increasing sales, and increasing the capacity of the drive-thru line during peak meal hours. Please check out the system's economic justification

Fast Track 2+2 Timer

• Highest level of quality and track record of reliable performance in the field. All electronics are burned-in for a minimum of 100 hours prior to shipment.
• Time-proven computer output and download software available for connection to a computer via RS-232 or modem. Three downloadable report types on the 1000 Series. Four downloadable report types on the 2000 Series.
• On-line interface to back-office software systems for inclusion of drive-thru speed of service data in enterprise-wide management reports.
• User programming of four (4) target times for each event to allow letter grading (A-B-C-D-F) of performance, as opposed to simple pass-fail grading.
• Unique "Night Manager" function for drive-thru surveillance and theft deterrence when manager is absent.
• Large 3" x 4" (7.6 x 10.2 cm) LCD screen on Main Console with 16 line by 20 character display for viewing information a full page at a time. This avoids scrolling and makes setup and usage user-friendly.
• Dual-sided, ultra-bright, large-digit LED Remote Displays with 2 3/4" (7.0 cm) high digits for bidirectional viewing by management and employees. Time can be displayed in minutes and seconds or in seconds only. A two-color (red / green) LED Remote Display is available.
• Main Console and Remote Displays have functional, modern appearance. Made of rugged powder coated metal. Remote Displays are finished in environmentally safe, durable, blue powder coating. Main Console has a laminated blue overlay.
• Universal interfacing to any commercial brand of headset or intercom.
• System upgrade by simply exchanging motherboard of Main Console, thereby extending system life and protecting investment.