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1. On-Site 7 X 24 Plan -

  • Service calls covered Monday through Sunday 24 hours a day at no charge
  • Replacement equipment exchange- next business day to store
  • Erc's phone support plan needs to be purchased
    Panasonic pos systems covered
  • Panasonic POS systems covered - 5000, 5500, 7000 (at this time), 7500, 7700, 7750, 7800, 7900, 9000 (160 & 170)), 930 and PC based systems and peripherals using Maitre'D software.
  • Peripherals include KVS monochrome controllers, KVS color controllers, monochrome monitors, color monitors, monochrome bump bars, color bump bars, system impact printers, system thermal printers, direct connect printers, hubs and junction boxes.

4. Security Plus Plan -

  • A flat rate for on-site repairs calls
  • Replacement equipment exchange- next business day to store
  • Erc's phone support plan needs to be purchased
  • Panasonic POS systems covered - 5000, 5500, 7000 (at this time), 7500, 7700, 7750, 7800, 7900, 9000 (160 & 170)), 930 and PC based systems and peripherals using Maitre'D software.
  • Peripherals include KVS monochrome controllers, KVS color controllers, monochrome monitors, color monitors, monochrome bump bars, color bump bars, system impact printers, system thermal printers, direct connect printers, hubs and junction boxes.
    .

2. On-Site 6 X 12 Plan -

  • Service calls covered Monday through Saturday from 8:30am - 8:30pm per day at no charge
  • Replacement equipment exchange- next business day to store
  • Erc's phone support plan needs to be purchased
  • Panasonic POS systems covered - 5000, 5500, 7000 (at this time), 7500, 7700, 7750, 7800, 7900, 9000 (160 & 170)), 930 and PC based systems and peripherals using Maitre'D software.
  • Peripherals include KVS monochrome controllers, KVS color controllers, monochrome monitors, color monitors, monochrome bump bars, color bump bars, system impact printers, system thermal printers, direct connect printers, hubs and junction boxes.

5. Service Plus Plan Specifics -

  • Guarantees the return of your repaired equipment within five business days
  • A flat rate for on-site repairs calls
  • Replacement equipment exchange- next business day to store
  • Erc's phone support plan needs to be purchased
  • Panasonic POS systems covered - 5000, 5500, 7000 (at this time), 7500, 7700, 7750, 7800, 7900, 9000 (160 & 170)), 930 and PC based systems and peripherals using Maitre'D software.
  • Peripherals include KVS monochrome controllers, KVS color controllers, monochrome monitors, color monitors, monochrome bump bars, color bump bars, system impact printers, system thermal printers, direct connect printers, hubs and junction boxes.

3. On-Site 6 X9 Plan -

  • Service calls covered Monday through Saturday from 8:30am - 5:30pm per day at no charge
  • Replacement equipment exchange- next business day to store
  • Erc's phone support plan needs to be purchased
  • Panasonic POS systems covered - 5000, 5500, 7000 (at this time), 7500, 7700, 7750, 7800, 7900, 9000 (160 & 170)), 930 and PC based systems and peripherals using Maitre'D software.
  • Peripherals include KVS monochrome controllers, KVS color controllers, monochrome monitors, color monitors, monochrome bump bars, color bump bars, system impact printers, system thermal printers, direct connect printers, hubs and junction boxes.

6. Wireless Exchange Plan -

  • A flat rate for on-site repairs calls
  • Replacement equipment exchange- next business day to store
  • Erc's phone support plan needs to be purchased
  • Panasonic wireless systems covered Panasonic Wireless systems covered - C550, 1010, 1011 ,C1050, C2010, 1020, CT2020, CH2050, C1027, WX-BC-4, C2020CH and Vehicle Detectors.