ERC provides Toll-Free, On-Call Help Desk support
For the individual products and integrated systems we sell. Backed by some of the most knowledgeable and experienced support technicians in the industry, ERC has several support plans for you to choose from. Our technicians help clients troubleshoot software and hardware system problems and, in most instances, can resolve the problem over the phone. In the event that a service call is needed, our network of repair centers can dispatch same-day in most cases. Depot repair options are also available. For multiple-unit corporations/franchises, ERC offers multi-site discounts.